All systems operational
Components
Core platform
Customer & Staff API
API serving the customer portal and staff dashboard.
90 days ago100.0% uptimeToday
Database
Primary application database.
90 days ago100.0% uptimeToday
Object storage
FASTQ files, pipeline checkpoints, and signed report PDFs.
90 days ago100.0% uptimeToday
Processing
Bioinformatics pipeline
In-house taxonomy pipeline.
90 days ago100.0% uptimeToday
Job queue
Background jobs and event-driven workflow steps.
90 days ago100.0% uptimeToday
AI interpretation
LLM-drafted report sections.
90 days ago100.0% uptimeToday
Integrations
Payments
Checkout and payment processing.
90 days ago100.0% uptimeToday
Email delivery
Transactional email — OTP codes, report-ready notifications.
90 days ago100.0% uptimeToday
Lab partner
FASTQ delivery from our sequencing partner.
90 days ago100.0% uptimeToday
Incident history
No incidents in the last 90 days.
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Last updated 16 Sept 2026, 7:14:50 am UTC